The signed Contract shows that all parties agreed with the terms and conditions.ĭavidson has a Simple Interest Contract, which means interest accrues daily. Regarding finance charges, all required information regarding the contract terms were disclosed on the Contract as required by law, including Finance Charge, Total of Payments, and Total Sale Price. Exeter has thoroughly investigated the complaint and made the following determination. *********************** success is based on customer satisfaction with our products and services, so the issues presented in this complaint are taken seriously and every effort is made to provide a prompt and equitable response. Exeter would like to thank ***************************** (********) for the opportunity to address their concerns regarding their Account. On May 2, 2023, Exeter Finance LLC (Exeter) received notice regarding a complaint filed through the Better Business Bureau.

If ****** has any questions about these or any other concerns, Exeter encourages them to contact the Office of the President at ************.Įxeter Finance LLC will no longer accept payments or inquiries regarding this Contract or Vehicle. If ****** requires any additional assistance regarding the Vehicle, please have them contact CarMax ********************** Their phone number is **************. We trust this answers any questions associated with the complaint. Under separate cover, a copy of the executed Contract, and a copy of the Contract Reassignment Notice, will be sent for Cusicks review. On June 23, 2022, the contract was reassigned to CarMax ********************** As a result, ****** was mailed Contract Reassignment Notice on June 24, 2022. After the reassignment was processed, the title for the Vehicle was mailed to CarMax ********************** on June 24, 2022.Įxeter Finance LLC will no longer accept payments or inquiries regarding this Contract or Vehicle. The Contract payment schedule provided for 72 monthly payments of $385.74 beginning June 9, 2022. Exeter would like to thank ***************************** (******) for the opportunity to address their concerns.Exeters success is based on customer satisfaction with our products and services, so the issues presented in this complaint are taken seriously and every effort is made to provide a prompt and equitable response. To Whom It May ****************** May 8, 2023, Exeter Finance LLC (Exeter) received notice regarding a complaint filed through the Better Business Bureau (BBB). If ***** has any questions about these or any other concerns, Exeter encourages them to contact the Office of the President at ************. Under separate cover, ***** will receive a copy of this letter and the final determination letter dated May 2, 2023, and mailed on May 3, 2023, for their records. Smiths renewed complaint provides no new information therefore, we are closing it as already being answered. As advised in our final determination letter of May 2, 2023, a thorough investigation of their previous complaint was conducted, and based on our investigation, we determined the account is valid and was not affected by identity theft.

On May 09, 2023, Exeter mailed ***** a letter advising on May 9, 2023, we received subsequent correspondence from them regarding an identity theft complaint.

Exeters success is based on customer satisfaction with our products and services, so the issues presented in this complaint are taken seriously and every effort is made to provide a prompt and equitable response. Exeter would like to thank ************************* (*****) for the opportunity to address the concerns outlined in the complaint. On May 9, 2023, Exeter Finance LLC (Exeter) received notice regarding a complaint filed through the Better Business Bureau. Better Business Bureau of Metropolitan ***********.

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